Refund and Cancellation Policy

Participants have two options:

Purchase Protection:

• Optional Purchase Protection Coverage: Participants may purchase refund coverage through Purchase Protection LLC, which refunds ticket costs for qualifying unforeseen circumstances.

Purchase Protection is a refund service (not insurance) that provides 100% refund of event fees, taxes, and dues if you’re unable to attend an event due to qualifying unforeseen circumstances.

To be eligible for a refund, you must:

• Have purchased and paid for Purchase Protection before the event
• Be prevented from attending due to valid qualifying circumstances within the valid time period (unforeseen circumstance occurred no more than 7 days prior to the event and your claim was received within 48 hours after the event. Certain qualifying circumstances like death have a wider window of 30 days, but generally it’s 7 days before the event.)
• File a claim with proper documentation directly to Purchase Protection
• Submit the claim within the valid time period (all refund requests must be submitted within forty-eight (48) hours after the event.)

• Terms and Process: Refunds through Purchase Protection must be requested directly from them via their claim system. Terms and conditions are outlined on their website: PurchaseProtection.com.
• AAM is not responsible for processing or managing refund requests covered by Purchase Protection.

2. No Refund Option:

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• Participants who do not purchase Purchase Protection acknowledge that all ticket sales are final, and no refunds will be issued under any circumstances.
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• In the event that Adler Academy of Minnesota cancels the event, there will be a full refund.

5. Ticket Transfers

• Transfers to another attendee are permitted up to 3 days before the event date at no additional cost.
• The original attendee’s meal selections and preferences will transfer with the ticket and cannot be changed.
• AAM does not mediate or facilitate financial reimbursements between individuals in the event of a ticket transfer. Such arrangements are the responsibility of the involved parties.